Privacy Policy

1. Introduction

SCRAPR ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit getscrapr.com or make a purchase from us.

2. Information We Collect

• Order information — name, email, shipping address, and payment details when you make a purchase (processed securely by Shopify).
• Email address — if you voluntarily subscribe to our newsletter.
• Usage data — pages visited, time on site, and interactions, collected via Google Analytics and our own analytics system.
• Device & browser information — IP address, browser type, and operating system, collected automatically.

3. How We Use Your Information

• To process and fulfill your orders
• To send order confirmations and shipping updates
• To send marketing emails, if you have opted in (you can unsubscribe at any time)
• To improve our website and product offerings
• To comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website and fulfilling orders, including:

• Shopify (e-commerce & payment processing)
• Google Analytics (website analytics)
• Meta (advertising, if you consent to cookies)
• Shipping carriers (to deliver your order)

These providers are contractually required to protect your information and use it only for the purposes we specify.

5. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and support our advertising. You can control cookie settings through your browser. Disabling certain cookies may affect site functionality.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Order information is typically retained for 7 years for tax and accounting purposes.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Opt out of marketing communications
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at info@getscrapr.com.

8. Security

We take reasonable technical and organizational measures to protect your information. Payment information is processed by Shopify using industry-standard encryption (SSL/TLS). We never store your full payment card details.

9. Children's Privacy

Our site is not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

11. Contact

Questions or concerns about your privacy? Contact us at info@getscrapr.com.